Privacy Policy

Last updated: May 18, 2026

1. Introduction

Teleba ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Teleba mobile application and web platform (collectively, the "Service").

2. Information We Collect

2.1 Information You Provide

  • Account information: name, email address, phone number, and company/agency details.
  • Transaction data: records of float transactions, commissions, expenses, and reconciliation entries you create in the Service.
  • Balance verification images: photos of account balance screens you upload for reconciliation.

2.2 Information Collected Automatically

  • Device information: device type, operating system, and unique device identifiers.
  • Usage data: features used, actions taken, and time spent in the Service.
  • Log data: IP address, browser type, and access times.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Process transactions and perform reconciliation calculations.
  • Send notifications related to your account and reconciliation activity.
  • Generate business analytics and reports for your agency.
  • Communicate with you about updates, promotions, and support.
  • Detect and prevent fraud or unauthorized access.

4. Data Sharing & Disclosure

We do not sell your personal data. We may share your information only in the following circumstances:

  • Within your organization: Supervisors and owners within your agency can access transaction and reconciliation data for accounts they manage.
  • Service providers: Trusted third-party services that help us operate the platform (e.g., cloud hosting, authentication, analytics), bound by confidentiality agreements.
  • Legal requirements: When required by law, court order, or governmental authority.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure authentication via Clerk, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you request account deletion, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate data.
  • Request deletion of your account and associated data.
  • Withdraw consent for optional data processing at any time.

To exercise any of these rights, contact us at info@teleba.io.

8. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us: